I believe there are seven steps to accomplishing any task or goal. We often do them unconsciously. But these seven steps are in a particular order, and you must pass through each one before you go on to the next.
In business, as in life, nothing ever stays the same. As your marketplace environment changes, your business will either grow or shrink. The choice is up to you.
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What Makes a Great Business Great
To be a great business you have to do at least two things. First you have to make enough sales to generate enough revenue to stay in business. Second, you have to do everything in your business – from answering the phone to delivering the product – really well.